We get it, entrusting a moving company with your life’s belongings can feel nerve-wracking. Even with experienced movers and careful planning, accidents can still happen. That’s why understanding safety & insurance and how we ensure your possessions are covered during a move is so important.
Understanding moving insurance is essential for a secure move, as it helps you make informed decisions about the protection of your belongings during relocation.
At Action Moving & Storage, we have an outstanding safety record, but more importantly, we’re prepared for the unexpected. Our team is fully insured and covered under WCB, and when you sign on with us, every single possession is protected under our insurance coverage, which protects your items against loss, theft, or damage during the move. Because your peace of mind matters just as much as your furniture arriving on time.
Why Moving Insurance Matters
You wouldn’t drive without auto insurance, so why move without proper moving insurance? The moving process involves dozens of moving parts, literally, and even the most cautious teams can face unexpected events like natural disasters, road conditions, or damage in long distance moves.
Without the right coverage, lost or damaged items can lead to unexpected costs, especially if you’re moving high value items or priceless keepsakes.
That’s where insurance coverage kicks in, offering the financial protection you need to move with confidence. Consider taking advantage of moving insurance benefits to maximize protection and peace of mind during your move.
Assessing Your Insurance Needs and Options
Before you select a moving insurance policy, take the time to assess your unique needs and options. Start by evaluating the total value of your belongings, including any high value or extraordinary value items that may require extra protection. Consider the distance and complexity of your move, as long distance moves or moves involving multiple stops can increase risk.
Familiarize yourself with the types of moving insurance available: basic coverage (such as released value protection), full value protection, and separate liability insurance. Each offers a different level of coverage, so it’s important to match your needs with the right coverage. For example, basic coverage may be sufficient for everyday household items, but full value protection or comprehensive coverage is often recommended for valuable possessions.
When comparing insurance providers, look for those who offer a range of moving insurance options, transparent terms, and responsive customer service. The right insurance provider will help you understand your choices and ensure your belongings are protected throughout the moving process. By carefully assessing your insurance needs and exploring your options, you can make an informed decision and enjoy greater peace of mind during your move.

The Types of Moving Insurance Available
When it comes to moving insurance options, there are a few types you should know about. Whether you’re moving across the city or to a new province, understanding these terms will help you make an informed decision.
1. Released Value Protection (Basic Insurance Coverage)
This is the minimum coverage that most policies provide and is usually included at no additional cost. It covers your belongings at a rate of around $0.60 per pound per item. That means a $1,000 TV weighing 10 lbs would only be covered for $6. This coverage is based solely on weight and does not take into account the item’s actual value.
If you’re transporting valuable possessions, this level of minimal coverage likely won’t cut it.
2. Full Value Protection (Comprehensive Coverage)
This is a more robust moving insurance policy. If any item is lost or damaged, the moving company can either:
- Replace it with a similar item
- Repair it
- Or offer a cash settlement for the item’s actual or current market value
This type of value protection offers much stronger financial protection, especially for high value or extraordinary value items.
3. Third Party Moving Insurance
Looking for more peace of mind? You can purchase moving insurance through an insurance provider or insurance company that specializes in third party insurance.
Some insurance providers offer separate liability insurance or additional coverage options that extend beyond what moving companies typically offer. This is especially useful for moves involving such items as fine art, jewelry, collectibles, or essential documents.
Will My Home or Renters Insurance Cover a Move?
Many people assume their home insurance or renter’s insurance will provide coverage during a move. However, these policies may or may not cover your personal property while it is being transported or relocated.
In some cases, yes, but there are often coverage limits, and home insurance cover might not extend to belongings in transit.
To be safe, check directly with your insurance provider to see what’s included, especially for high value items or moves across provinces.
Understanding Policy Details and the Fine Print
Choosing the right moving insurance is only half the battle, understanding the details of your policy is just as important. Take the time to read the fine print of your moving insurance policy so you know exactly what is covered, what is excluded, and where the coverage limits lie. Pay close attention to whether your policy offers released value protection or full value protection, as these options differ significantly in the level of financial protection they provide.
Be sure to review any deductibles, premiums, and the specific steps required to make a claim. If you’re considering additional coverage, clarify how it integrates with your existing policy and what extra protection it offers. Don’t hesitate to reach out to your insurance provider with questions, clear communication can help you avoid unexpected costs and ensure a smooth claims process if you ever need to make a claim.
By understanding your moving insurance policy’s details and fine print, you’ll be better equipped to protect your belongings and ensure you have the right coverage for your move.
What’s Covered, What’s Not?
Coverage depends on the type of policy, the value of your belongings, and several factors like improper packing or damages caused by third parties.
Most Policies Cover:
- Damage due to accidents in transit
- Loss due to mishandling by movers
- Broken or destroyed items covered under replacement value
May Not Cover:
- Items you packed yourself
- Natural disasters unless specified
- Damage caused by improper packing
- Valuable items not declared in advance
Always read the fine print so you know what’s actually protected and how to make a claim if needed.
DIY Moving and Insurance Considerations
If you’re planning a DIY move, it’s especially important to consider your insurance options. While your home insurance may offer some coverage for your belongings during a move, it often comes with coverage limits and may not fully protect your items in transit. To ensure your possessions are adequately covered, look into purchasing additional coverage or third party moving insurance.
Third party moving insurance can provide peace of mind by covering gaps that home insurance might leave, especially for high value or fragile items. Remember, DIY moves come with their own set of risks, including potential damage to your belongings or personal injury. By taking the time to review your insurance options and secure the right coverage, you can protect your belongings and enjoy a worry free transition to your new location.
Moving Insurance and Risk Management
Moving insurance is a vital part of managing risk during your relocation. By purchasing moving insurance, you’re not just protecting your belongings, you’re also safeguarding yourself against unexpected costs and financial setbacks if something goes wrong during transit. Evaluate the level of risk associated with your move, considering factors like distance, the value of your possessions, and the reliability of your insurance provider.
Choosing the right coverage is key to effective risk management. Comprehensive coverage from a reputable insurance provider can offer peace of mind and financial protection, ensuring that you’re prepared for any surprises along the way. In addition to purchasing moving insurance, take proactive steps such as careful packing, labeling, and keeping an inventory of your belongings to further minimize risk.
With the right insurance and risk management strategies in place, you can focus on the excitement of your new home, knowing your move is protected every step of the way.
How to Make a Claim (If You Ever Need To)
While we do everything possible to ensure a worry-free move, knowing how the claims process works is key.
- Document everything before and after the move (photos, serial numbers, receipts for valuable items)
- Notify the moving company immediately if something is damaged
- File a claim with the appropriate insurance company or third party insurance provider
- Be prepared to discuss current market value or full replacement value depending on your policy
If something goes wrong, being organized can help resolve things quickly.

Action Moving’s Commitment to Safety
At Action Moving & Storage, our residential movers go above and beyond to protect your belongings:
- Full insurance coverage included with every move
- WCB insured team with extensive training and professional equipment
- Optional storage solutions in secure facilities if you need extra time or temporary storage
We’re proud to offer comprehensive coverage that gives our customers peace of mind, so you can focus on the excitement of your new home, not the risk.
Key Takeaways
- Accidents are rare, but moving insurance provides financial protection when the unexpected happens
- Basic insurance coverage only goes so far; consider upgrading to full value protection or third party insurancefor high value items
- Always read the fine print, understand coverage limits, and document your belongings
- Whether you’re relying on home insurance, a moving company, or a third party insurance provider, make sure you’re getting the right coverage for your move
- Action Moving & Storage includes insurance cover with every job to help ensure your personal belongings are well protected and fully covered
Final Thoughts
If you’re looking for essential tips to make your move stress free, don’t overlook insurance. While our Edmonton movers bring decades of safe, professional moving experience, purchasing moving insurance gives you something priceless: peace of mind.
We believe every move should be a worry-free, positive experience. That’s why Action Moving not only does the heavy lifting, we also help you protect what matters most.
Ready to move with confidence? Get a free quote today and rest easy knowing your belongings are covered, your team is insured, and your experience is in good hands.